If you’ve ever had a question to which you needed an answer, but never knew where to go, this is the right place. The member Q&A section is designed for park operators to post questions on a variety of operational topics and then watch as the answers pour in. Our panel of experienced waterpark operators will apply their vast knowledge and years of experience to your question and provide their thoughts and insights back to you. Both the question and answer will then be posted for others to review.

We all carefully craft and integrate an information system for our parks, including signs, audio loops, brochures, web site content, front-desk information, in-room programming, etc., that allows us to communicate our messages  to our guests.  Many of us have been taking photos of signs, at like parks across the country, when we come across a good idea.  This section is designed for you to
      • show off a sign you are particularly proud of, or 
      • browse for ideas to improve your information system   
Creating a strong, effective guest information system is an evolutionary process, as is this section of the Tools page.  The end result requires each operator to integrate standard components of the whole information system in a larger, grander way.

This page offers examples of Policies and Procedures from around the waterpark industry by and for WWA members.  Here you can review, compare, customize or use these examples to enhance the overall safety and well being of your guests and, in particular, children. The CDPC believes that it takes the industry working together to make a difference in the safety of our guests and we welcome your use of this tool.  We also welcome your submissions to our collection.  Please feel free to submit your success stories.

One of the first steps in preventing drowning is providing an opportunity for children to learn to swim. With public sector budgets decreasing, which results in fewer resources available for swim lessons, it is time for the waterpark industry to step up. Providing an opportunity for a child to learn to swim in a waterpark setting is not only rewarding for the child (who wouldn’t want to learn to swim at a waterpark?), it’s also rewarding for the facility. However, offering swim lessons at a waterpark is not without its challenges. This section provides information about setting up swim lessons and identifies some of the common issues that need to be addressed through management of the program.

Guest education is the key to the success of the CDPC’s overall goal of preventing drowning of young children in waterparks. Since Public Safety Announcements (PSAs) reach out to the public and inform them about the importance of safety in and around the water, this page offers tools to help members. WWA has created several different types of PSAs to assist you in building public awareness around water safety.
Some examples of what you will find here:
     • Summer Safety PSA Kit, includes predesigned PSA ads, press releases, media pitch letters and a Summer Safety PSA Campaign tip sheet to help your staff utilize the materials in your local market
     • PSA commercials, which features former Olympians, Janet Evans and Mark Spitz, offering a multitude of water-safety messages.

This online community of WWA members is a forum for sharing ideas, asking questions and exchanging information. It offers members the opportunity to discuss topics of importance with their peers from around the globe as easily as sending e-mail. An important feature of WWA groups is it allows you to sign-up for a multitude of topics like safety, operations, maintenance, human resources, finance, marketing and many more. You can participate in only those that impact your daily responsibilities and get feedback from those who perform the same tasks you do.

Visit this page to learn more about the WWA’s “Be Water Aware” consumer-education program. The “Be Water Aware” campaign is part of National Water Safety Month and includes a logo for use on members’ web sites and print media. When used on park web sites, guests who click on it will be taken to a “Be Water Aware” page on Waterpark.com. The “Be Water Aware” page, both online and in print, includes a variety of safety messages and tips, including links to other organizations who promote safer water practices.
You’ll also find information on:
      • National Water Safety Month, which occurs each May and helps support waterparks around the country in performing public-service acts that keep their guests, and the public as a whole, “water-aware”

Here links a treasure of codes from each U.S. state. The purpose of this page is to gather/link the most comprehensive collection of State codes governing our industry so that newcomers to the WWA and the industry will be better acquainted with what their regulatory agencies expect of them.  Becoming familiar with state codes will also help all of us in the rulemaking process whenever we are called upon to evaluate potential regulatory changes and make our operations safer.  Safety codes change frequently, so be sure that you are working with the latest, most accurate version.  By nature, our members are closer to these agencies than the WWA, so if you find we missed something, please share that with us. 

This page gives you the opportunity to become more familiar with the political process and actively participate in influencing the policies that affect the waterpark industry. Also, the advocacy section contains up-to-the-minute legislative data and online tools to enable WWA members to make a difference in the political process. Whoever said: “There is no such thing as a new idea,” must have been talking about the legislative process.  When one state comes up with a new law, it seems to sweep the country. Here you can: receive email alerts on critical industry issues, take action through personalized communications to key policymakers, find elected officials, view representative bio pages, find and contact media locally and nationally to raise public awareness on important issues.

The CDPC believes strongly that proactive lifeguarding and proactive operational risk management is a primary link in achieving the councils’ mission. To that end this section provides information and resources for facility owners/operators regarding lifeguards and operational risk management. Proactive lifeguarding seeks to provide lifeguards and lifeguard supervisor/managers with the skills, knowledge and hands-on confidence to prevent and/or anticipate potential aquatic events from occurring. Additionally proactive management will allow lifeguards and lifeguard supervisors/managers to perform rescue skills competently during an aquatic emergency and produce successful outcomes.
The section offers information on:

• Initial lifeguard training  to meet or exceed local and/or state regulations with links to lifeguard training agencies
• In-Service Training, including water rescue skills, Professional Rescuer CPR Skills (CPR.AR, FBAO, AED, and Oxygen Administration), First Aid and Emergency Action plan drills
• Effective supervisory levels to support Emergency Action Plan
• Lifeguard and Lifeguard Supervisor/Manager audits
• Create, implement and document Lifeguard  Zones of Protection
• Implement a pre-screening program to ensure the lifeguard possesses and can perform the skills required to hold certification.
  

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